Your company has invested in one, ten or a thousand computers. Maybe you have a single server or maybe you have an enterprise level infrastructure. Either way, you need to know that your investment is working for your business. The aim of Computer Support Services is to assist you during all stages of leveraging your investment.

See how we can help

• Manage the acquisition, purchase, implementation and hand over project.
• Provide consultancy during the decision process when upgrading or implementing a workstation or server system.
• Remote and onsite Support of workstations, servers, network equipment, access control systems and CCTV monitors.
• Helpdesk application for support call tracking.
• Design and implement secure wired and wireless computer networks.
• Security monitoring, testing and hardening of computer systems and networks.
• Usability, security and accessibility testing of applications.
• Software development for automation of administration tasks.
• Software development of Intranet.
• Documentation and training for existing and new systems.

The following are a number of tasks that have been completed by Computer Support Services.

For Business

• Create proposal document for management of a growing company for review by a board of directors that shows the current system in use, the upgrade path choices, the deliverable enhancements and the overall cost savings by upgrading. Finally create a recommended specification based on this proposal that can be provided to equipment manufacturers and resellers.
• Implement a high dependency server in a small office on a very limited budget. This server provides mail, web proxy, network utilization and a central file share. And runs on a number of Linux based virtual machines.
• Upgrade a system running Windows SBS 2003 to Windows SBS 2011. This system used almost all roles of the small business server including Microsoft Exchange, Windows Server Update Services, SharePoint, Forefront and file shares.

For Home

• Replace a faulty screen in a laptop. “They definitely didn’t drop it…”
• Upgrade a family PC to Windows 7 and create different user areas for each user.
• Set up a childrens area on a family PC so that all web activity was logged and unsuitable websites were blocked. Web usage reports for children were sent to parents every week.
• Help a person with a Mac who needed to use Windows applications for a sewing machine.
• Increase the performance of an old PC running Windows XP. Remove unwanted applications, Remove non-escential services, tidy up the disk and ensure all anti-virus and Windows updates were applied.